Gift Certificates

Gift Certificates may be purchased through the box office and can be used towards tickets and/or food/drinks. Generic certificates can be purchased in the amounts of $10, $20, $25, $40, $50, $60 or $100. Certificates can also be personalized in any monetary amount. Gift certificates can be obtained by calling our box office or by visiting the club.

Hugh’s Room Website and Weekly Newsletter

Hugh’s Room’s website lists a wealth of information including our concert calendar, menus, directions and direct links to artists’ websites and bios. We offer a weekly concert listing newsletter which is sent out mid-week. Patrons may sign up for this from the website or at the club. All new concert listings are announced in our weekly newsletter, which give patrons an opportunity to book early for a performance before it is advertised to the general public.

Ticket types

Advance tickets are purchased before the show for the lowest ticket price and ensure the patron a seat in the performance room.

Dinner Reservations and Advance tickets are purchased before the show for the lowest ticket price. Patrons are reserved a table for dinner, which is theirs for the evening. We do not offer a dinner and show package.

Door tickets are purchased at the door, depending on availability and are more expensive than the advance tickets. Seating may be available in the performance room or standing room in the bar area.

Standing Room Only Tickets are purchased in advance or at the door, depending on availability. This ticket allows the patron in the bar area only. We do not guarantee seating. We ask patrons to arrive at the door at 8:15PM.

What is Hugh’s Room?

Hugh’s Room is a “live entertainment” venue with full restaurant and bar facilities. We offer a wide range of musical genres. Upcoming concert listing can be viewed on our home page or on the calendar page. Patrons may make reservations for dinner and performance or for the performance only. Reservations and ticket purchases can be made by calling our box office at 416-531-6604 or by visiting Hugh’s Room. Reservation requests may be submitted on line at reservations.

Where is Hugh’s Room?

Hugh’s Room is located at 2261 Dundas Street West, Toronto. We are located a half block south of Bloor Street and north of Roncesvalles Avenue, in the High Park area. See map.

Nearest Subway/Public Transportation

Subway: We are located a half block south of the Dundas West subway station on the Bloor line.
From the Dundas/Yonge Station, take the Dundas Street West streetcar #505 to our door or walk south.  From the King/Yonge Station,take the King streetcar #504. It will travel north/west to the corner of Dundas Street West and Roncesvalles. Walk half a block north to Hugh’s Room.

Hotel/Inn Accommodations near Hugh’s Room

Metropolitan Hotel
108 Chestnut St. Toronto. Ontario
http://www.metropolitan.com/toronto/

Annex Quest House
83 Spadina Road, Toronto, Ontario
www.annexquesthouse.com

Inverness High Park B & B
287 Humberside Avenue, Toronto, Ontario
www.torontoecobedandbreakfast.com

By the Park
92 Indian Grove, Toronto, Ontario
www.bythepark.ca

 

Box Office/Tickets

Tickets may be purchased through our box office by calling 416-531-6604 or by visiting Hugh’s Room at 2261 Dundas Street West, Toronto. Reservation requests can be submitted on our website at
reservations.
Box Office Hours:

Daily  12:00pm – 5:oopm (Open until 7:00pm on show nights)

Closed Sunday if  no evening performance. Closed on Holidays

Evening Performances
Doors open at 6:00pm
Showtime is 8:30 unless otherwise posted

Matinee Performances
Doors open at 12:00pm
Showtime is 1:00pm unless otherwise posted

Advance tickets may be purchased through our box office at 416-531-6604 by providing credit card information. We accept Visa, Mastercard and American Express. Patrons may also come to the box office at Hugh’s Room and purchase tickets in advance of a performance by using cash, debit or credit card. We also accept cheques in advance of a performance. Gift certificates may also be used towards tickets (see gift certificates for further information). Due to the high volume of calls at peak season (fall through to spring), you may get the answering machine. If you do get the answering machine please leave your name, telephone number (preferably a day & evening telephone number), the performance you are interested in, if you would like dinner reservations or if it’s for show only, and the number of people in your party. If you do not get a return telephone call, please try us again as we may have had a problem noting your correct contact information.

Reservation requests may be submitted to the box office. Fill out the form on the reservations page on our website or by clicking here . After sending the form, you will be contacted by a sales agent for payment information and confirmation. Your reservation is not confirmed until you have given your payment information by phone.

How to Purchase Tickets

We encourage patrons to book advance tickets whenever possible, as many performances at Hugh’s Room are very popular and sell out quickly. Buying advance tickets ensures the patron a seat in the performance room.

Advance tickets may be purchased through our box office at 416-531-6604, using credit card information. We accept Visa, Mastercard and American Express. Patrons may also come to the box office at Hugh’s Room and purchase tickets in advance of a performance by using cash, debit or credit card. We also accept cheques in advance of a performance. Gift certificates may also be used towards tickets (see gift certificates for further information).
Via email. Fill out the form on the reservations page on our website. After sending the form, you will be contacted by a sales agent for payment information and confirmation. Your reservation is not confirmed until you have given your payment information by phone.

Door tickets can be purchased at the door depending on the availability, and are often more expensive then the advance ticket price. When the performance room is sold out, we offer a limited number of standing room only (SRO) tickets. These may be purchased through our box office or at the door depending on availability. These are often discounted tickets. Patrons with these tickets are permitted in the bar area only. There is some seating but we do not guarantee seating.

Confirming Reservations

We do not issue printed tickets for performances. Patrons simply provide their names, under which their reservations had been made, to our doorstaff on the day of the performance. We do not give out confirmation numbers but patrons may call our box office to confirm their reservation.

Dinner Reservations

For dinner reservations, we reserve a table in advance for patrons and this is available to them for the entire evening. Dinner is served in the performance room. Dinner is served early in the evening before the performance to ensure that there are few disruptions during the performance. Our wait staff are available to all patrons throughout the evening.

Doors open at 6:00 p.m. for evening performances, with most shows starting at 8:30 p.m. Dinner seating is between 6:00-7:00 pm and dinner is served between 6:00-8:30pm The kitchen is open until 10:00pm, unless otherwise stated by the wait staff, to accommodate late orders and dessert orders, which are often served during the break.

Dinner tables are pre-assigned on the day of the show for patrons. Patrons may make a request for a specific table or a particular area but are never promised this request at the time of reserving. Tables are assigned based on “priority calling”. This means the first patron to call and book a dinner reservations will very likely get the table that has been requested. The last dinner reservation to be made by a patron will very likely be assigned a table in the back of the room.

Ticket Reservations

For “ticket only” holders, who have paid the advanced ticket price, a seat is guaranteed in the performance room although seats are selected on a “first reserved, first serve” basis.  Seats for ticket patrons are often along the walls in vary locations in the room and often are not at a table. This varies on the popularity of a performance and if table seating is available, this will be offered to ticket holders on a “first come, first serve” basis.

Performances start times and length of shows

Evening performances start at 8:30pm unless otherwise indicated. On occasion an opening act will perform between 8:30-9:00pm. This is followed by a short break and the main performance begins around 9:15pm. Most performances consist of two sets in the length of 45 minutes, with a 20 minute break between acts. This is only a guideline and each evening varies.

We also offer matinee performances. For matinees, doors open at 12:00 p.m. (noon) with most performances beginning at 1:00 p.m. We offer lunch between 12:00-1:00pm although lunch hours may be extended depending on the performance start time. Matinee performances are between 1:00-4:00pm and usually run the full length. This is only a guideline and each matinee varies.

Cancellation and Refund Policy

Tickets purchased are the responsibility of the purchaser. By providing us with your credit card information, you are purchasing the tickets. Cancellations will be accepted up to 48 hours prior to the performance and refunds will be processed, minus a charge of $2.50 per ticket. No cancellations will be accepted within 48 hours of the performance and thus no refunds issued.

Menu Information

We offer  ”a la carte” menus. We offer a dinner menu for evening performances and a late night menu is available after 9:00pm. A lunch menu is offered for matinee performances. Click here to view menus and pricing. Menus are updated seasonally.  We are fully licensed and offer five beers on tap, a great selection of wines and premium liquors.

Allergies/Special Dinner Requests

Patrons who have allergies or special dietary needs will be directed to speak with our chef. These inquiries should be voiced at the time of booking a reservation. This information may be passed along to the floor staff but we ask patrons to advise their server of their allergies or special requirements at the time of placing their order.

Birthdays

For patrons celebrating a birthday, we offer a free dessert to the birthday patron. We do not offer “special-to-order” cakes or desserts for specific occasions. Patrons are asked not to bring in their own desserts.

Smoking Restrictions

There is no smoking within the premises of Hugh’s Room. Smoking is permitted outside at the front of the club only.

Age Restrictions

There are no age restrictions to see performances at Hugh’s Room. Patrons with babies and small children may be asked to leave if they are interrupting the performance. There is no charge for babies under 1 year.

Dress Code

We do not enforce a dress code and dress by patrons varies greatly.

Discounts

Discounts generally are not offered, but depending on the presenter, some may be offered on occasion.

Parking

Patrons may park on the street and parking costs/times vary depending on the location and the time of the day or evening. Patrons may also park at the Zellers/Loblaws until 12:00am (midnight) for free. At 12:00am, cars may be ticketed and/or towed away. Hugh’s Room takes no responsibility for patrons who park at Loblaws.

Lost & Found

All enquiries about lost items may be directed to our box office or floor staff. We will make every effort to locate your lost items but we do not take any responsibility for lost items.

Private Parties

Individuals or organizations wishing to book Hugh’s Room for a private or concert event may direct their enquiries to our private events coordinator, Anthony Ferrando. Pricing varies depending on the function, the number of people and specific requirements. We have experience  hosting birthday and anniversary celebrations, charitable events, weddings, company parties and other special events.

Performing at Hugh’s Room

Artists and groups wishing to perform at Hugh’s Room should send a CD-press kit to our Booker, Amy Mangan, at 2261 Dundas Street West, Toronto, Ontario M6R 1X6 or at info@hughsroom.com.

Art Shows

Art work displayed in the diningroom/performance room, is created by local artists, and available for purchase. Inquiries may be made to our floor supervisor who will provide patrons with artist information. Artists wishing to show their art at Hugh’s Room should contact Susan Cunningham at 416-533-6062 or sssmartpig@hotmail.com.